Terms of service
Last updated: 25 January, 2026
This website is operated by Belessia (“we”, “us”, or “our”). By visiting or using belessia.com (the “Site”) or purchasing from us, you agree to comply with and be bound by these Terms of Service (“Terms”), including any additional policies referenced in these Terms.
If you do not accept these Terms, you must not use our Site or Services.
Overview
Belessia operates an online store selling fashion products. These Terms apply to everyone who accesses or uses the Site, including visitors, customers, and other users.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you.
1. Online Store Terms
By using this Site, you confirm that you are at least the age of majority in your country of residence. If you are not the age of majority, you may use the Site only under the supervision of a parent or legal guardian, and you are not permitted to place orders.
You agree not to use our products or the Services for any illegal or unauthorized purpose, and you agree to follow all applicable laws and regulations.
Any improper use of the Site, including transmitting harmful code or attempting to interfere with the Site’s operation, may result in immediate termination of your access.
2. General Conditions
We may refuse service to anyone, for any reason, at any time.
Any content you submit through the Site (excluding payment information) may be transmitted across various networks as needed to provide the Services. Payment information is always encrypted while being transmitted.
You must not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Services without our prior written consent.
3. Accuracy of Information
We take reasonable steps to keep information on the Site accurate and current. However, we do not warrant that all content is complete, accurate, or up to date at all times.
Information on the Site is provided for general information only and should not be relied upon as the only basis for making decisions.
4. Products, Pricing, and Availability
All products are sold online only and may be available in limited quantities.
Products displayed as “In Stock” are available to purchase and are dispatched after processing (typically within 1–4 business days).
Prices and product descriptions may be changed at any time without notice. We also reserve the right to modify, replace, or discontinue any product at any time.
The price shown at checkout is the final price you pay.
Free shipping on all UK orders.
We make reasonable efforts to display product images as accurately as possible, but we cannot guarantee that your device will display colors exactly as intended.
5. Orders and Billing
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear to be placed by resellers or distributors.
If we cancel an order after payment has been received, we will refund the amount paid to the original payment method.
You agree to provide accurate, complete, and current billing, shipping, and contact information, and to update this information when necessary so we can process your orders and contact you if needed.
For return and exchange information, please review our Return & Refund Policy.
6. Shipping and Delivery
Delivery timeframes are estimates only and may vary based on destination and factors outside our control. We are not responsible for delays caused by carriers, customs processes, or other circumstances beyond our reasonable control.
The amount shown at checkout is the total amount due, and no additional charges should be payable on delivery.
7. Third-Party Tools and Links
The Site may provide access to third-party tools or include links to third-party websites. We are not responsible for the content, accuracy, availability, or practices of any third parties.
Any use of third-party services is at your own risk and is governed by the third party’s own terms and policies.
8. User Submissions
If you submit feedback, reviews, suggestions, or other materials, you grant us the right to use, reproduce, publish, and share that content without restriction, obligation, or compensation.
You agree that anything you submit will not infringe any third-party rights, violate any laws, or contain harmful, deceptive, or misleading material.
9. Personal Information
Personal information you provide through the Site is handled in accordance with our Privacy Policy.
10. Prohibited Uses
You must not use the Site or its content for any unlawful, abusive, deceptive, or harmful purpose. This includes attempts to bypass security, disrupt functionality, or collect information without authorization.
If you violate these rules, we may terminate or suspend your access to the Site and Services.
11. Disclaimer and Limitation of Liability
The Services are provided on an “as is” and “as available” basis. We do not guarantee that your use of the Site will be uninterrupted, timely, secure, or error-free.
To the maximum extent permitted by law, Belessia will not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the Site or any products purchased through it.
12. Indemnification
You agree to indemnify, defend, and hold harmless Belessia from and against any claims, losses, damages, liabilities, or expenses (including reasonable legal fees) arising out of or relating to your breach of these Terms or misuse of the Site or Services.
13. Severability
If any part of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted, and the remaining provisions will continue in full force and effect.
14. Termination
These Terms remain in effect unless and until terminated by you or by us. We may suspend or terminate your access to the Site at any time if you breach these Terms.
15. Entire Agreement
If we do not exercise or enforce any right or provision of these Terms, that does not mean we have waived that right or provision.
These Terms, along with any policies or operating rules posted on the Site relating to the Services, constitute the entire agreement between you and us regarding your use of the Site and Services, and they replace any prior or contemporaneous agreements, communications, or proposals, whether oral or written (including prior versions of these Terms).
16. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the Netherlands.
17. Changes to These Terms
We may update or modify these Terms from time to time. Any changes will be posted on this page, and your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
18. Contact information
Email: [email protected]
Store Name: Belessia
Customer Service hours: Monday to Friday, 8:00 AM – 5:00 PM (GMT)
Saturday – Sunday: Closed
We aim to respond within 1-2 business days.
Business name: DigitalSoothing
KVK Number: 85759562
Business address: Fugelweide 4a, 9254 GP, Hurdegaryp, The Netherlands