Shipping policy

Last updated: 28 January, 2026

At Belessia, we want shipping to be simple and easy to understand for customers in the United Kingdom. This policy explains where we ship, costs, processing times, delivery estimates, and what to do if there’s an issue with your order.

Shipping Destination

We currently ship only within the United Kingdom.
At this time, we do not offer shipping to any other countries.

Shipping Costs

Free shipping on all UK orders
No minimum order value is required to qualify for free shipping

Order Processing

Order cut-off time: 5:00 PM (GMT)
Orders placed after the cut-off are processed on the next business day
Handling time: 1–4 business days (Monday to Friday)

After your order has been processed, it will be handed to the carrier for delivery.

Estimated Delivery Times

Delivery times can vary depending on your location and factors outside our control. Our typical estimates are:

Transit time: 6–12 business days (Monday to Friday)
Estimated total delivery time: 7–16 business days (Monday to Friday)

Please note: these delivery times are estimates and may occasionally change due to carrier delays, weather, local disruptions, or peak periods.

Shipping Carriers

We ship within the United Kingdom using carriers such as:

Royal Mail
DPD
UPS
FedEx

Carrier selection depends on the route and availability.

Tracking Your Order

Once your order has been shipped, you will receive an email confirmation containing tracking information.
You can also track your shipment via our Track My Order page.

Delivery Issues

If your order is delayed, missing, or arrives damaged, please contact us as soon as possible. Our customer support team will work with you to resolve the issue as quickly as we can.